Archive for the ‘Buyer Behavior’ Category

The Changing Nature of Sales & Selling

I have lots of friends who work in traditional sales roles. The interesting issue is that fewer and fewer have traditional sales titles. The ones that do — inside sales, telemarketing, field sales, sales rep, etc — have to work extra hard to overcome the bad vibes of the stereotype. Daniel Pink, author of a […]

What We Can Learn from Eye Tracking Studies About Guiding Web Visitors’ Attention

How do you get a web site visitor to notice a particular piece of information on your web site, such as a new white paper or a limited time offer on a new device? Most of us assume, that if something is somehow emphasized on our web site it will get noticed. Well, maybe not. […]

What Eye Tracking Studies Reveal About Gen Y and Web Sites

In a new research paper by WPI Professor Soussan Djamasbi, we have our first look into Gen Y’s likes and dislikes when it comes to web pages. Gen Y’s are particularly interesting because they’ve been exposed to technology since childhood. They’re tech savvy and they’re short on attention span. That makes them an interesting target […]

Social is the New Norm: Social Media in 2011

Brian Solis shared some interesting statistics about the State of Social Media in 2011 and that it’s now a “new norm”.  In fact, its unlikely we’ll keep calling it “social media”, as everything will soon just have a social component to it.  I’ve noticed the hype around social media is dying down, which is a […]